Shipping Policy
Last Updated: July 4, 2026
Thank you for shopping with Dayf. This Shipping Policy explains how orders are processed, shipped, delivered, and handled when you purchase from dayf.us.
Dayf currently focuses on serving customers in the United States. By placing an order on our website, you agree to the shipping terms described below.
Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Processing time means the time needed to verify your order, prepare your items, pack your order, and hand it over to the shipping carrier. Processing time does not include the actual delivery time after the order has shipped.
During busy periods, holidays, sales events, high-demand seasons, or unexpected delays, processing may take a little longer.
Shipping Availability
Dayf currently ships to customers across the United States.
Shipping availability may vary depending on the product, delivery address, carrier service, and order details. If an order cannot be shipped to your location, we will contact you using the email address provided at checkout.
Estimated Delivery Time
Estimated delivery time may vary depending on the product, shipping carrier, delivery location, and order volume.
Most orders are delivered within the estimated timeframe shown during checkout or provided in your order updates. Please note that delivery times are estimates only and are not guaranteed unless specifically stated.
Delays may happen due to weather, holidays, carrier issues, customs or logistics delays, incorrect address details, high order volume, or other circumstances outside our control.
Shipping Rates
Shipping rates, if applicable, will be shown at checkout before you complete your order.
Shipping costs may vary depending on your order total, product type, shipping method, delivery location, and available carrier options.
If free or discounted shipping is offered, it will be applied according to the terms shown on the website or during checkout.
Order Confirmation
After placing an order, you should receive an order confirmation email with your order details.
Please review your order confirmation carefully and make sure your shipping address, email address, phone number, and order details are correct.
If you notice any mistake, contact us as soon as possible at:
Shipping Confirmation and Tracking
Once your order has shipped, you may receive a shipping confirmation email with tracking information if tracking is available.
Tracking updates may take some time to appear after the carrier receives the package. If tracking does not update immediately, please allow additional time for the carrier system to refresh.
If you do not receive tracking information or need help with your order status, contact us at:
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please make sure your address includes all necessary details, such as:
- Full name
- Street address
- Apartment, unit, or suite number if applicable
- City
- State
- ZIP code
- Phone number and email address
Dayf is not responsible for delays, failed deliveries, returned packages, or lost orders caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you entered the wrong address, contact us immediately at:
If your order has not been processed or shipped yet, we will do our best to help update the address. Once an order has shipped, address changes may no longer be possible.
Failed Delivery Attempts
If the carrier is unable to deliver your package due to an incorrect address, unavailable recipient, restricted delivery location, or failed delivery attempts, the package may be returned, delayed, or held by the carrier.
Customers may be responsible for any additional shipping costs related to reshipping, returned packages, or address correction where applicable.
Lost, Missing, or Delayed Packages
If your order appears delayed, please first check your tracking information for the latest carrier updates.
If your package is marked as delivered but you have not received it, please check:
- Your mailbox
- Front door or porch area
- Apartment reception or building office
- Mailroom
- Neighbors
- Any safe delivery location around your address
You may also contact the shipping carrier directly for more information.
If you still need help, contact us at:
Dayf is not responsible for packages lost due to incorrect address details, carrier delivery errors, failed delivery attempts, or packages marked as delivered by the carrier. However, we will do our best to guide you with the next steps.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Clear photos of the damaged item
- Clear photos of the packaging
We will review the issue and help with the next steps according to our Return & Refund Policy.
Multiple Shipments
Some orders may be shipped in separate packages depending on product availability, warehouse location, item type, or carrier service.
If your order arrives in multiple shipments, you may receive separate tracking details for each package where available.
Shipping Delays
While we do our best to process and ship orders as quickly as possible, shipping delays may occur due to circumstances outside our control.
Possible causes of delays may include:
- Weather conditions
- Carrier delays
- Holiday shipping volume
- High order demand
- Incorrect or incomplete address details
- Payment verification issues
- Logistics or supply delays
- Unexpected service disruptions
We appreciate your patience if a delay occurs.
Order Changes After Shipping
Once an order has been shipped, we may not be able to change the delivery address, shipping method, or order details.
If you need assistance after your order has shipped, please contact us at:
We will do our best to guide you based on the order status and available carrier options.
Undeliverable or Returned Packages
If an order is returned to us due to an incorrect address, failed delivery attempts, refusal of delivery, or inability to deliver, we will review the order once the package is returned.
Depending on the situation, we may offer reshipping, store credit, or another suitable solution. Additional shipping fees may apply.
Original shipping charges may not be refundable unless the issue was caused by an error on our part.
International Shipping
Dayf currently focuses on the United States market.
If international shipping becomes available in the future, shipping options, delivery times, customs duties, taxes, and import fees may vary depending on the destination country.
Contact Us
If you have any questions about shipping, delivery, tracking, or order status, please contact us:
Dayf
Website: dayf.us
Email: info@dayf.us
Support: 24/7 Online Support
Response Time: Usually within 24–48 hours
